Privacy Policy

Last Updated: 1 September 2025

1. Introduction
Never Give Up Global Fitness, LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your
privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information
when you use our online personal training and nutrition services. By using our services, you agree to
the terms of this Privacy Policy.

2. Information We Collect
A. Personal Information You Provide:
• Name
• Date of birth
• Email address
• Phone number
• Mailing address
• Payment and billing information (handled by Stripe)
• Health and fitness information you choose to share
B. Automatically Collected Information:
• IP address
• Browser type and device information
• Usage data (pages visited, time spent, etc.)

3. How We Use Your Information
We process your personal information for the following purposes:

• To provide and personalize training and nutrition services

• To communicate with you about programs, schedules, and updates

• To process payments and issue invoices

• To maintain records for legal, tax, and business purposes

• To comply with applicable laws and regulations

4. Legal Basis for Processing (EU/EEA Clients)
If you are located in the EU or EEA, we process your personal information under the following legal
bases:

• Contract performance – to provide the services you requested

• Legal obligations – to meet regulatory requirements

• Consent – for processing special category data (e.g., health information)

• Legitimate interests – to improve services and prevent fraud

5. How We Share Your Information
We do not sell or rent your personal information. We may share information only with:

• Service providers (e.g., payment processors, cloud storage) bound by confidentiality

• Legal authorities when required by law

• Professional advisers (e.g., accountants, legal counsel)

6. Data Storage & Security
We store personal data securely using encrypted systems and restrict access to authorized personnel
only. However, no method of transmission or storage is 100% secure.

7. International Data Transfers
If you are located outside the United States, your information will be transferred to and stored in the
U.S., which may have different data protection laws than your home country. We ensure adequate
safeguards for such transfers.

8. Data Retention
We keep your personal information only for as long as necessary to fulfill the purposes described in this
policy or as required by law.

9. Your Rights
Depending on your location, you may have the right to:

• Access, update, or delete your personal information

• Withdraw consent at any time (if applicable)

• Request data portability

• Object to certain processing activities

• File a complaint with a supervisory authority

10. Children’s Privacy
We do not knowingly collect personal information from individuals under 18 without parental or legal
guardian consent.

11. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze website
performance. You may disable cookies through your browser settings.

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our
website with the new effective date.

13. Contact Us
For questions about this Privacy Policy or your personal data, please contact us at:

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Never Give Up Global Fitness, LLC
Email: alex@globalnevergiveup.com

Address: 1024 Congress Dr., Troy, MI, 48085, United States